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Power Saving Bonus

We are helping community members apply for the State Government’s $250 Power Saving Bonus, a one-off payment to help eligible Victorians experiencing energy bill stress.

We provide this service to assist local community members who are less computer-literate, and we promote the scheme widely to ensure as many people in the community as possible are aware of the Power Saving Bonus.

Below are some frequently asked questions. If you or someone you know meets the eligibility requirements, get in contact with us and we can help you access this important bonus.

What is the $250 Power Saving Bonus?

The $250 Power Saving Bonus is a one-off $250 payment which provides direct support to Victorian households experiencing power bill stress during the coronavirus pandemic. It is available to over 900,000 eligible Victorian households with at least one eligible concession cardholder. 

Who is eligible for the Power Saving Bonus? 

To be eligible, you must meet the following eligibility requirements:

•    Be a Victorian residential energy consumer (i.e. have a residential electricity account)

When can eligible households apply?

Applications are open now.

How many people per household can apply?

Only one payment is available to each household. 

How do I apply?

Applications are made online. If you do not have access to, or are uncomfortable using technology, get in contact with the House and we will help you every step of the way:

Phone number: 03 5495 3300

Address: 34 Alma Street, St Arnaud, Victoria 3478

What do I need for the application process?

When you come to us to submit your application, there are a few things you need to bring with you:

•    a copy of a recent electricity bill
•    your ‘NMI’ number (this is located on your bill and is typically a 10 or 11 digit number)

Be sure to keep a copy of your NMI and your application reference number as you may need this information for further communications about your application.

How long does it take to receive the Power Saving Bonus?

If you meet the eligibility and documentation requirements, you should receive your $250 payment via Electronic Fund Transfer (EFT) within two to three weeks of submission. If you request payment via cheque, this should be received within four weeks.

Do I need to call and book a time?

There is no need to book in a time. Please visit the Neighbourhood House between 9:00 AM and 3:00 PM

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